Online Support
Visits to clients’ sites can be scheduled to perform a thorough check-up by our team of experts to fix any reported problems in your installed system(s) and hardware. Alternatively, we use a variety of tools for remote support.
Relevant Customization
Our uniqueness lies in the customization of our products and services to specifically cater to your needs while complying with your company’s unique management structure. Additional modules, reports, and specific systems can be tailored as per your requirements.
Training
Although all our applications are direct and easy to use, we keep providing on-site training at your location and/or in-house training at our facilities via a bespoke training program to thoroughly cover all the “know-how” basics and features and how to get the most out of our products and services.
Installations
To maintain our high standards of customer satisfaction, we install on-site and configure your new software. We like to make this process as easy as possible. It’s another stage where we ensure your new system meets your expectations and requirements and works smoothly for you.
Data Conversions
This service saves users’ weeks and months of data entry time. When required, we can access the existing data, clean them up, and convert them into your new system in a timely and smooth transition.
Quality Control
Our internal quality control policy dictates that no program will be installed at the customer’s site unless it has passed thorough rigid testing. The first level of testing is the programmer’s responsibility. Following that, our assigned quality control team undertakes another comprehensive level of testing upon installation.
